Hotel Residencia Polanco, Mexico City ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Newton 272 Col. Chapultepec Morales, Mexico City, Mexico, 11570

Hotel Residencia Polanco is a 3-star hotel featuring spacious suites with modern amenities in the upscale Polanco district, characterized by shops, restaurants, and embassies. The hotel offers a fitness center, restaurant, and free private parking.

Rooms & Amenities

The spacious Residencia Polanco suites feature a king-size bed, a living area, and a private bathroom. Amenities include an LCD TV with cable channels, free WiFi, and a kitchenette equipped with a microwave and tea and coffee making facilities.

Dining Options

The on-site restaurant is open from 08:00 to 23:00, providing guests with meal options. Guests can also enjoy a drink at the hotel bar.

Services & Facilities

Hotel Residencia Polanco offers a range of services including a 24-hour reception, currency exchange facility, and dry cleaning/laundry services. The property also features a fitness center for guests wanting to maintain their routine.

Location & Transportation

The location provides easy access to landmarks such as the National Museum of Anthropology, 0.5 miles away. Public transport options include the Polanco subway station, a 10-minute walk from the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Suite

Max:

2 persons

60 m²

Bed options:

1 King-size bed

Shower

room details

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King Suite

Max:

2 persons

60 m²

Bed options:

1 King-size bed

Shower

room details

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Deluxe Suite

Max:

2 persons

60 m²

Bed options:

1 King-size bed

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Mexico City 5.4 km

Airports

Benito Juarez International (MEX) 13.3 km

Lic. Adolfo Lopez Mateos International (TLC) 56.7 km

Underground

Polanco800 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Rooms!

“I was pleasantly surprised by the spaciousness of the room. It provided a comfortable atmosphere, making our stay very enjoyable.” view full review

Hot Showers!

“The shower had excellent hot water throughout our stay, which was refreshing after a long day of exploring.” view full review

Secure Parking!

“The parking lot felt safe and secure with staff monitoring the area, giving us peace of mind during our stay.” view full review

Comfortable Sleep!

“The big bed provided a great night's sleep, and the room was wonderfully dark and quiet, allowing for perfect rest.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Free parking
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Luggage storage
Lift
Barber shop
Fire extinguishers

Services

Housekeeping
Laundry
Tours/Ticket assistance

Dining

Restaurant

Room features

Heating
Sitting area
Ironing facilities

Bathroom

Free toiletries

Room decor

Parquet floor

Location

Newton 272 Col. Chapultepec Morales, Mexico City, Mexico, 11570

Map view

Newton 272 Col. Chapultepec Morales, Mexico City, Mexico, 11570

City landmarks

Museum

Museo Nacional de Antropologia

1.5 km

Park

Bosque de Chapultepec

2.3 km

Paseo de la Reforma

The Angel of Independence

2.1 km

Bosque de Chapultepec I Secc

Chapultepec Castle

2.4 km

Avenida Presidente Masaryk

1.2 km

Event hall

Auditorio Nacional

1.8 km

Museum

Soumaya Museum

2.1 km

Aquarium

Acuario Inbursa

2.2 km

Gallery

Museo Tamayo

1.1 km

Zoo

Zoologico de Chapultepec

2.4 km

Plaza de la Republica

Monument to the Revolution

3.2 km

Farm

Parque Lincoln

1.6 km

Shopping Area

Antara Fashion Hall

2.0 km

Monument

Monumento a los Ninos Heroes

2.3 km

Paseo de la Reforma y Gandhi s/n Bosque de Chapultepec

Museum of Modern Art

2.3 km

Museum

Museo Tamayo Arte Contemporaneo

1.1 km

Mexico CityMexico

Polanco

1.9 km

Museum

Museo Casa de Carranza

2.3 km

Park

Jardin Botanico del Bosque de Chapultepec

2.3 km

Opera House

Palacio de Bellas Artes

4.6 km

Monument

Monumento a los Heroes de la Independencia

1.6 km

Mall

Superama

980 m

Park

Gandhi Park

1.1 km

Bosque de Chapultepec I Secc

Estela de Luz

2.0 km

Avenida Paseo de La Reforma s/n.

Lago del Bosque de Chapultepec

980 m

Market

Mercado San Genaro

1.1 km

Mall

Plaza Parques Polanco

940 m

Night club

Dinsmoor

980 m

Museum

Museo de Arte Moderno

2.2 km

Nearby

Park

Plaza Uruguay

560 m

Restaurants

Tortas Royalty

420 m

Calle Horacio 227 Polanco

Frankfurt

420 m

Calle Horacio 227

El Rey del Suadero

460 m

Avenida Horacio 208

Cafe Jekemir

440 m

Horacio 304

Cosecha Natural

640 m

Delegacion Miguel Hidalgo Calle Euler 145 Col. Polanco

Big Red

640 m

Avenida Presidente Masaryk No. 101 Colonia Chapultepec Morales

Juanjo's Kebab

690 m

Avenida Homero 607 Polanco

AMATI deli

720 m

Polanco V Secc

Burritos Mexico

820 m

Calle Newton 74 Colonia Polanco

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

6.8/10

Nice

Rooms

7.7

Location

8.7

Service

7.7

Dining

5.3

David

United States, October 2023

6.8/10

I had a wonderful stay at this hotel. The rooms were spacious and clean, particularly at the back of the building where there was no street noise at all. The setup with a separate living area and a kitchenette was great, making it feel more like a suite or apartment hotel. However, there were some noise issues that could be bothersome.

Rooms

8.0

The rooms were like a suite or apartment, with a separate living area and a bar kitchenette. They were spacious and clean, although there was some noise.

Service

6.0

The staff tried to be helpful, but I encountered some issues with their authority to address certain issues, like missing breakfast even though it was included in the agreement. I also found the service limited during late hours.

Location

9.0

The hotel is located in a great area of Mexico City, optimal for sightseeing. The surrounding residential neighborhood was lovely, with easy access to top restaurants, Chapultepec Park, and museums.

Dining

5.0

The dining experience was disappointing with minimal options like dry toast and cold coffee, which arrived late at a very basic level.

Facilities

7.0

The facilities were decent, but there is room for improvement, especially with the dining options.

Henry

United States, June 2023

7.2/10

The hotel feels more like a suite or apart hotel rather than a traditional room. The rooms are spacious and clean, especially at the back building where no street noise can be heard. However, cleanliness could be improved.

Rooms

7.0

The rooms were spacious and clean, feeling more like a suite or apart hotel. Noise isolation at the back of the building was excellent.

Service

8.0

The service, especially between 11 pm and 7 am, was always very courteous and helpful, making us feel at home. However, there was a lack of care towards our overall stay.

Location

9.0

The location was great in the Chapultepec neighborhood, walking distance to museums and a park. We also found convenient amenities like supermarkets and restaurants nearby.

Dining

5.0

The dining experience was quite disappointing, especially the late service and low-quality dishes.

Facilities

7.0

John

United States, May 2023

7.8/10

Staying at this hotel felt more like having a suite or apartment rather than a standard hotel room. The rooms were well-equipped, and it was a great value for the 'luxury room' experience with towels provided. The hotel staff was incredibly courteous and always went out of their way to make us feel at home in the lovely Chapultepec neighborhood of Mexico City. The improved Wi-Fi and breakfast offerings were definite highlights, although the dining options were a bit limited. The location was superb, situated in a charming residential area within walking distance to top restaurants, Chapultepec Park, and museums, even though some maintenance issues were noticed. Despite a few minor drawbacks, this hotel's affordable pricing in such a prime area made it a compelling choice.

Rooms

8.0

The rooms felt more like a suite or apartment than a traditional hotel room, and they were well-equipped with a 'luxury room' feel and provided towels.

Service

9.0

The service was exceptional, with the staff always being very courteous and helpful, truly making us feel like we were at 'home' in Mexico City.

Location

8.0

The hotel's location in a lovely residential area was great, offering a pleasant walk to top restaurants, Chapultepec Park, and museums, despite a few minor issues in the immediate surroundings.

Dining

7.0

While the dining experience was satisfactory, the options were a bit limited, with room service offering minimal choices for breakfast.

Facilities

7.0

The facilities were adequate, with some areas needing attention to maintenance, although the overall experience was enjoyable and convenient.